Fax services & 086 Numbers
Sending & Receiving of faxes. We do this a lot! Faxing documents is still a valid option to send documents to a recipient.
We do provide free Fax-to-mail numbers too. You can sign up here in under 3 minutes.
How does a fax-to-mail work? a normal fax is sent to an 086 number which is then stored on a server, and then converted to an image file (.tiff or.pdf) which is then sent to the recipient via e-mail as an attachement.
Here are some answers to FAQ's regarding Fax to E-mail:
Q. Is receiving faxes really free ? Will it stay a
FREE service ?
A. If you choose a FREEFAX number
(086xxxxxxx) you don't pay a cent. NO SETUP , NO MONTHLY SUBSCRIPTION - ABSOLUTELY
NOTHING. This service will remain FREE and there is no limit to the number
and size of faxes received.
Q. Is sending faxes via email also
free ?
A. Email-to-fax is available but it's NOT FREE.
For this service you need to purchase credits. Login, click on Purchase
and follow the procedure.
Q. If this is free how can you provide
me with a sustainable service ?
A. We receive our revenue from the calls
made to your 086xxxxxxx fax number. Calls to your number are charged at
R2.02 per minute (inc VAT) by Telkom and we receive a portion of that revenue. In return we
can offer you a FREE service.
Q. Each time I dial my allocated number I
get a message that says the number does not exist ?
A. These numbers can only be dialed from a
Telkom line. If you try and dial it from a cellular phone then some of the
cellular networks will report such a message or give an engaged tone. Some
company PABX systems will also block access to these numbers, as they
would calls to cellular networks.
Q. Can my number receive calls from
anywhere ?
A. No for 0866xxxxxx numbers UNLESS you
enable the FAX+ service. Without
FAX+ calls can only be received from South
African telecommunications networks. If you enable FAX+ on a 0866 number
you can receive calls from anywhere, subscriptions on 011 and 084 numbers
can receive calls from anywhere with or without FAXPLUS.
Q. If I take a number and don't use it
will it remain available ?
A. No. We reserve the right to reclaim a
number if there has been no usage for 60-days. You will receive a warning
email prior to the number being reclaimed. As long as you receive at least
one fax every 60-days the number will remain yours.
Q. Do I need to install any special
software ?
A. No. The FAX is sent to you as a TIFF or
PDF image
attached to an email. Most operating systems have a default viewer
applications installed.
Q. How long do I have to wait for a
number ?
A. There's no delay. The moment you complete
the sign-up process the number is allocated and activated, ready to take
faxes and send them to your email.
Q. Can I get an SMS notification each
time a fax arrives ?
A. Yes, but it's not a free service. The
charge is R33 per 100 SMS notifications. You can login and purchase
credits online
Please feel free to contact us for more info or a quote on any of these!